At IntelliTeK, we take immense pride in offering comprehensive managed IT services for companies Australia-wide. We only provide businesses with the best IT solutions, complemented by 24/7 helpdesk support and monitoring, and the deployment of our experienced and highly skilled engineers to your site for network support and maintenance when required.

There is no such thing as a one size fits all package. Fortunately, we at IntelliTek are open to catering to your specific needs. We’re ready to customise a package that perfectly fits the size and scale of your business.

Why choose us?

• We can provide personalised packages to suit your needs, with specific IT components or with the whole managed IT package
• Dedicated teams and engineers are assigned to your company and cases, so you never have to worry about the points of escalation
• Our 24/7 helpdesk is just one phone call or email away from addressing your concerns
• Our service offerings are tailor-made to provide your business with the best end-to-end management of your IT

What are the benefits of managed IT services?

• Lower financial risk due to a fixed monthly management fee, increasing your control over your technology budget
• Reduced operational risk through 24/7 proactive systems monitoring and alerting
• Modular flexibility with options to tailor a solution to support and manage all, or part of your IT solutions the way that you want
• High levels of service through strict service level agreements (SLAs) providing guarantees around the availability and performance of your environment
• Access to experienced and highly skilled engineers around the clock
• Increase performance and productivity through better uptime across your infrastructure via proactive, real-time system monitoring and issue detection